Frequently Asked Questions

Connecticut Website Company is a Southington-based digital agency founded by Rich Conway, a 25+ year Connecticut broadcaster. We provide three pillars of service: custom web design and development, broadcast-quality video production from our in-house studio, and multi-channel advertising (TV, radio, streaming, social).

Our studio is at 480 Queen St, Suite C, Southington, CT 06489 — central to Hartford, New Haven, and Waterbury. We serve all 169 Connecticut towns. The Southington base puts us within an hour and change of every town in the state, and we work in person whenever it makes sense.

Two things. First, we're broadcast-pedigreed — Rich spent 25+ years in Connecticut radio before founding the agency, so the storytelling and production quality is at a different level. Second, we own our own green-screen studio in Southington — we're the only full-service web agency in CT that can produce a TV commercial in-house without outsourcing.

Call 860-877-7770 or fill out any form on the site. We respond within 24 hours, set up a free 15-minute scoping call, and follow up with a fixed-price quote. No high-pressure sales — most of our clients come from referrals and we plan to keep it that way.

We typically aim to save Connecticut small businesses 20% off what they're currently paying. Most engagements anchor around $1,000 to launch and $299/month ongoing — but every scope is different, so we give a real fixed-price quote after a free 15-minute scoping call. No 'starting from' games.

It's our easy-button option. If you already have a website built by a professional designer and you mostly like it, we'll rebuild it on a modern stack — same copy, same photos, same look — and you save 20% off your current designer's bill. No redesign needed. See /duplication-rocket for the full pitch.

A standard Connecticut small-business site launches in 4–6 weeks from kickoff. Larger sites with custom integrations take 8–12 weeks. Duplication Rocket rebuilds typically wrap up in 2–4 weeks. We give a realistic timeline before any contract and we hit our dates.

Yes — every site we build is mobile-first and meets WCAG 2.1 AA accessibility standards by default. ADA compliance is a baseline, not an upcharge.

Yes — that's a specialty for established Connecticut businesses. We map every existing URL, set up 301 redirects, preserve content structure, and monitor Search Console for two months post-launch to catch anything that slips. Your rankings stay intact.

Yes. Monthly maintenance is built into the standard $299/month plan — covering security patches, backups, performance tuning, and small content updates. Bigger sites or more frequent updates may run higher; we quote per business after the scoping call.

Our studio is at 480 Queen St, Suite C, Southington, CT — central to the I-84 corridor, about 20 minutes from Hartford, New Haven, and Waterbury.

Studio time is quoted per session — typically a half-day or full-day rate that includes the studio, lighting, camera operator, and basic editing. Add-ons like teleprompter, voiceover, or post-production color grading are quoted separately. Most CT small-business clients fold studio time into their monthly plan rather than paying per-session, which works out cheaper.

Yes — script, storyboard, casting, shoot, edit, music licensing, and broadcast placement on Connecticut TV stations. Quoted per project after we know the scope; most CT small businesses access TV affordably through our Ad Share Program rather than going solo.

It's an immersive, fully-navigable view of your business interior — customers can virtually walk through your restaurant, retail space, or event venue from your website or Google Business Profile. Restaurants and event venues see the largest conversion lifts because customers know exactly what they're walking into.

Yes. We launch and produce podcasts in our broadcast studio with a 25-year pro at the desk — equipment, editing, music licensing, distribution to all major platforms. Most podcast clients are on a per-episode or monthly retainer.

We work with Connecticut small businesses, so we don't have a hard minimum. The Ad Share Program is the most affordable way onto network TV and radio — perfect for SMBs who couldn't otherwise afford broadcast. Multi-channel custom campaigns scale up from there. Bring us your current marketing spend and we'll show you where 20% comes off.

A way for Connecticut small businesses to pool resources and access network TV and radio at a fraction of solo-buy pricing. A curated group of non-competing CT businesses shares commercial inventory, splitting the cost while each gets their own spots in the rotation. It's the most affordable way onto Connecticut broadcast — apply during your scoping call.

Yes — broadcast TV is by market, but OTT (Roku, AppleTV, Fire TV) and social ads are geo-targetable down to the ZIP code. We commonly run hyper-local campaigns for Hartford, New Haven, Stamford, Waterbury, and Southington-area businesses.

OTT (Over-The-Top) advertising places your video commercial on streaming services watched on TVs — Roku, AppleTV, Amazon Fire TV, Hulu, Pluto, Tubi. It's how you reach the millions of Connecticut households that have cut cable.

Both. We're full-service — our Southington studio produces the spot (TV or radio), and our team handles media buying, placement, optimization, and reporting. One team, one quote, one accountable partner.

Fixed-price for projects (websites, videos, commercials) — you know the number before signing. Ongoing services (maintenance, advertising management, SEO) are flat monthly retainers. We anchor most small-business engagements around $1,000 to launch and $299/month, and we typically aim to save you 20% off your current vendor stack.

Most Connecticut small businesses pay multiple vendors — a web designer, a video producer, an ad agency, separate hosting, separate SEO. We do all of it under one monthly bill, and the math usually comes in 20% lower. Bring your current invoices to the scoping call and we'll show you the exact comparison.

Not always — most web design projects can run remotely. For video shoots and commercial productions, on-site filming at our studio is typical, but we also do on-location filming throughout Connecticut.

Within 24 hours. Most calls during business hours (Mon–Fri 9–5) get a same-day response. For urgent matters, calling 860-877-7770 is faster than the form.

Yes, on request. We work with law firms, healthcare practices, and professional services where confidentiality matters — happy to sign before any scoping conversation.

Free 15-minute scoping calls are exactly for that. Most CT business owners don't know whether they need a redesign, an ad campaign, a video, or all three. We tell you what we'd actually recommend — even if it's something we don't sell.